Card manufacturer streamlines processes with solution from Software Labs

April 9th, 2008 – Greeting card company Leanin' Tree has seen improved customer satisfaction after implementing a data management solution from Software Labs, the solution provider has announced.

Leanin' Tree has implemented Software Labs' xFusion Studio solution, which transfers critical data every hour from SAP CRM to the more nimble and scalable SQL Server environment, as well as non-time-sensitive data every evening.

"We had major bottlenecks in our internal order systems and were searching for a solution to improve our order response times," explained Susanne Powers, IT director for Leanin' Tree. "After reviewing all the leading solutions, xFusion Studio prevailed as the solution for improving order efficiency."

Powers said that the xFusion Studio solution designed for Leanin' Tree has enabled the company to more rapidly respond to its customers' requests for products, resulting in improved customer satisfaction and increased sales.

Software Labs said that the xFusion Studio system was delivered at a much lower cost than any other data integration solution and provides significant and ongoing business benefits, including decreased order entry times, reliable data warehousing and scalable data solutions.

Other benefits that Software Labs highlights include rapid deployment, improved data visibility, reduced risks, and data movement with accuracy and high quality.

"As an industry leader and innovator, Leanin' Tree must consistently meet the increasing challenge of serving a global customer base," said Pradeep Tapadiya, president and CEO for Software Labs. "By choosing the Software Labs solution, Leanin' Tree made a strategic investment in service to enhance customer loyalty and maintain market leadership."

Founded in 2002, Software Labs, Inc. delivers advanced data management solutions that are designed to increase business process efficiencies and improve business decision-making. Its xFusion Studio suite of software products and other solutions enable businesses across industry to manage and use critical information swiftly, easily and affordably. Software Labs is headquartered in Sacramento, CA, and currently serves customers and collaborates with partners in North America, Europe and Asia Pacific. The company partners with several leading technology, reseller and service providers. For more information, please call 916-773-6272 ext.130 or sales@softlabsco.com.