CM Group Improves Productivity 500% With Software Labs

Canada's Largest Printer parts provider improves overall efficiencies and dramatically reduces order processing times since implementing leading data management solution
SACRAMENTO,CA, April 21, 2008 – Software Labs, the industry-leading provider of advance data management solutions that increase revenues and decrease costs, today announced that CM Group the leading provider of sales and service for printer parts, has improved productivity by 500% since implementing Software Labs' xFusion Studio.
"Prior to implementing xFusion Studio, CM Group had a very time consuming and labor intensive process that included manually entering each line of multiple spreadsheets into CM Group's business order processing and accounting system-a process that would take five full days," said Christine Marto,Accounts Manager for CM Group. "The initial tests with xFusion Studio were so successful; there was no need to review other products on the market. Now, xFusion Studio facilitiates the entire process in a single day for a 500% increase in productivity and significantly increased revenues."
xFusion Studio was deployed quickly with Software Labs providing personal training and gives CM Group access to a number of online resources including a Customer Interaction Portal and Developers Network with free data integration acceleration packs.
CM Group has now been using xFusion Studio for over a year with impressive results. Today orders with more than 1000 items can be uploaded within minutes, not days, and map customers part numbers to CM Group Part numbers.
"It's a real honor to serve an industry leader and customer-focused organization like CM Group," said Software Labs president and CEO Dr.Pradeep Tapadiya. "We are proud to be able to assist CM Group in creating an international data management system that provides ongoing benefits and revenues, where the customer experience is consistent and top-notch."


Founded in 2002, Software Labs, Inc. delivers advanced data management solutions that are designed to increase business process efficiencies and improve business decision-making. Its xFusion Studio suite of software products and other solutions enable businesses across industry to manage and use critical information swiftly, easily and affordably. Software Labs is headquartered in Sacramento, CA, and currently serves customers and collaborates with partners in North America, Europe and Asia Pacific. The company partners with several leading technology, reseller and service providers. For more information, please call 916-773-6272 ext.130 or sales@softlabsco.com.

 

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